Terms of service

The Service Covenant & Professional Agreement
Welcome to The WanderLab Co. archive. By accessing our inventory and acquiring our Lab Stock, you agree to adhere to the following professional protocols. These terms ensure the integrity of our formulations and the safety of the artisan community.
I. Intellectual Property & Formulations
Every "Entry" in our archive is the result of nearly two decades of technical research and olfactory architecture.
  • Proprietary Blends: All fragrance oils are proprietary custom blends. Purchase of these oils grants you a license to use them in your finished artisan products (candles, soaps, perfumes, etc.).
  • Prohibition of Deconstruction: You agree not to attempt to reverse-engineer, gas chromatograph, or chemically deconstruct our formulations for the purpose of replication or resale as a raw material.
II. Professional Use & Liability
As a supplier to the artisan trade, we provide the "Elements," but you are the "Architect."
  • Bench Testing: You are solely responsible for testing our Lab Stock in your specific applications. The WanderLab Co. is not liable for finished product failures, including but not limited to, poor scent throw, wax discoloration, or glass adhesion issues. Small-scale bench and batch testing of all finished applications is strictly mandatory prior to commercial production or public distribution.
  • Compliance: You agree to follow the technical guidelines provided in our Technical Safety Data (IFRA/SDS) to ensure your finished products meet 2026 safety standards. The Buyer must cross-reference and verify maximum skin-safe usage percentages against the official IFRA Certificate provided for each individual scent lot before introducing components into body care, topical, or cosmetic formulations.
  • Absolute Limitation of Liability: To the maximum extent permitted by applicable law, in no event shall The WanderLab Co., its founders, officers, employees, or manufacturing partners be liable for any indirect, incidental, punitive, special, consequential, or exemplary damages arising out of or relating to the use, misuse, storage, or handling of our raw materials. This comprehensive exclusion includes, but is not limited to, property damage or fire resulting from flashpoint management, lost profits due to finished batch failures, and third-party consumer product liability claims resulting from the Buyer’s downstream finished applications. The total aggregate liability of The WanderLab Co. under any legal theory shall not exceed the exact purchase price paid by the Buyer for the specific batch of fragrance oil giving rise to the alleged liability.
  • Indemnification: The Buyer agrees to defend, indemnify, and hold harmless The WanderLab Co. and its affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from the Buyer's violation of these terms, negligent manufacturing practices, or any third-party product liability claims involving finished consumer items manufactured using raw materials supplied by The WanderLab Co.
III. Commercial Terms
  • Calibration of Orders: We reserve the right to refuse service or cancel orders that appear to be fraudulent or in violation of our purity protocols.
  • Pricing: All prices listed in the Inventory are subject to change based on the global sourcing of raw botanicals and chemical constituents.
IV. Stock Integrity
To protect the purity of the archive, all sales are final as outlined in our Stock Resolution policy. Once a dispatch has left our laboratory, we cannot verify its purity; therefore, no items may be returned for restock.
V. Governing Law
This covenant is governed by the laws of the State of Wisconsin. Any inquiries regarding these terms should be directed to The Front Desk.