Technical Queries (FAQ)
The Reference Desk & Formulation Guide
Welcome to the Reference Desk of The WanderLab Co.. This guide serves as your master index to help you navigate our archive and successfully integrate our scents into your artisan products.
I. General Scent Architecture
Q: Where are your fragrance oils formulated?
A: All scents are custom-blended and archived at our headquarters in Waupaca, Wisconsin, drawing on our legacy in olfactory architecture since 2009.
Q: Are your fragrance oils diluted?
A: Absolutely not. We provide undiluted, professional-grade fragrance architecture. Each proprietary blend in our Master Archive is a high-concentration raw material designed for the visionary artisan. We do not use fillers or carrier oils—you are receiving the pure, potent building blocks of the scent, backed by nearly two decades of technical research and obsessive refinement.
Q: Are your oils skin-safe?
A: Yes. Every entry in our archive is formulated for professional use. They are concentrated but considered skin-safe when used within the IFRA-approved percentages for perfumes, lotions, and soaps (see our Technical Safety Data for specifics).
Q: What are your safety standards?
A: All WanderLab Co. oils are phthalate-free, paraben-free, and cruelty-free. We ensure our formulations meet the highest safety thresholds for 2026 compliance.
II. Usage & Application Protocol
Q: Will these work in any wax type?
A: Our Lab Stock is rigorously tested for high-performance cold and hot scent throw across soy, paraffin, beeswax, and coconut blends.
Q: What usage percentage do you recommend for candles/soap/perfume?
A: We recommend a 6–10% fragrance load for optimal results in most applications. The precise maximum usage is outlined in the IFRA Certificate located on each individual product page in the Lab Stock inventory. You must always adhere to these maximums for safety and compliance.
Q: Can I mix your "Entries" together?
A: Our scents are designed to be complex, standalone formulations. We encourage creative expression; however, you assume all responsibility for testing the stability, safety, and performance of hybrid blends.
III. Ordering & Logistics Inquiries
Q: Do you offer bulk or wholesale pricing?
A: Our standard pricing structure is optimized for artisan wholesale. Pricing is tiered by volume and automatically calculated in your cart when browsing the Lab Stock.
Q: I made an error in my order. How do I fix it?
A: Please contact The Front Desk immediately. See our Stock Resolution policy for specific protocols regarding errors and damaged goods.
Q: I have a different question not listed here.
A: Our team at The Front Desk is available to assist you with further inquiries. Please reach out via our contact page; we aim to respond to all technical queries within 2 business hours.